Monday, February 20th, 2017

WVLS - Sierra - LEAN WI Data Center Facilities Issue Disrupts Services

The Facilities issue which affects all services at the LEAN WI Data Center disrupted the Sierra Server services.

As of this reporting, services are are already back online, but we are working with III support to ensure all sub-systems came up appropriately. Until we are able to verify 100% operational status, please refrain from using Sierra Desktop Client or Sierra Automation Clients (Self Checks) as there is a possibility of transaction history loss (data loss).