Monday, March 13th, 2017

BadgerNet-related network outage

At 12:30pm on Sunday, libraries that use Badgernet to connect to the Internet and other services we provide (including Sierra), lost their network connections. Working with Badgernet support, we learned that this was due to a failed network card in AT&T-owned equipment. We were given an initial estimate that the issue would be fixed by 9:30pm on Sunday, but when AT&T replaced their network card, the new card was bad right out of the box. We haven't yet received another estimate on when this will be fixed.