Past Incidents

Friday, November 3rd, 2017

WVLS - Sierra - catalog.wvls.org Resolved: PayPal Payflow service issues with WVLS V-Cat Online Catalog

An III support engineer was able to determine and resolve the root cause of issue with the Sierra Server and the E-Commerce module. The PayPal Payflow service is again functional from the WVLS V-Cat online catalog.

Thursday, November 2nd, 2017

WVLS - Sierra - catalog.wvls.org PayPal Payflow service issues with WVLS V-Cat Online Catalog

Online payments via the PayPal Payflow service in the WVLS V-Cat online catalog is currently not functioning as expected. This issue was first reported today (11/2/17) at 4:30 pm but may have been affecting users since the ILS server virtualization project on 11/31/17.

We suspect that the PayPal service may have an issue with the use of our SSL certificate for catalog.wvls.org migrating to a new server and are investigating with III support.

Thank you for your patience while we work to resolve PayPal Payflow functionality.

Wednesday, November 1st, 2017

No incidents reported

Tuesday, October 31st, 2017

WVLS - Sierra - catalog.wvls.org Sierra Application and Database Servers Scheduled Upgrade Complete

The migration of Sierra Application and Database services the LEAN WI virtualization platform is complete.

WVLS - Sierra - catalog.wvls.org Sierra Application and Database Servers Offline for Scheduled Upgrade

Access to the WVLS Sierra Application and and Database servers has been disabled while we work with III Engineers to migrate Sierra to our shared virtualization platform. We expect to be able to bring all Sierra services back online by 8:00am this morning (10/31/2017).

Thank you

Monday, October 30th, 2017