All systems are operational

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Libraries Win Services Status Page

A collaboration between the Indianhead Federated Library System and the Wisconsin Valley Library Service

Past Incidents

Thursday, January 12th, 2017

No incidents reported

Wednesday, January 11th, 2017

No incidents reported

Tuesday, January 10th, 2017

WVLS Network Updating default routes for BCN circuits

10:51 - BCN default routes have been updated and traffic paths verified. We will monitor this new status carefully for the next several hours.

BCN Libraries - Please report any disruptions in Sierra Desktop App services, internet services, or any other network services as they should now be considered unexpected.

09:37 - BCN is implementing route changes. BCN libraries which are already staffed and/or open to the public may experience network disruptions and/or complete network disconnect until further notice.

WVLS is working with BCN to update member libraries using BCN to change default routes.

This means that instead of libraries' network traffic going to WVLS HQ, then on to the Datacenter, such traffic will go directly to the datacenter.

This also means that BCN libraries' primary public IP address will change from 198.150.25.212 to 216.56.243.195.

A future cleanup project will resassign yet a different public IP address for pubic library internet use, but that will be accompanied with separate notifications.

WVLS - Sierra - catalog.wvls.org The Sierra Server - VCat Online Catalog has had it's public IP addresses moved from Wausau HQ network to RDC network.

02:14 pm - All V-Cat resources are online. There were some reports of Z39.50 (and other Sierra Server utility) functionality loss earlier on, which were likely the cause of a specific routing policy that was disabled late in the "clean up" process. I spent some time troubleshooting the issue before realizing it had already been resolved. I don't want to reproduce the lack of functionality just to test the theory, but I'm fairly certain that route policy was causing a connectivity problem for any services which had traffic originating from the server itself.

MCPL's WAM configuration appears to be fully functional. https://0-www.whatismyip.com.ilsapp.wvls.org should return 216.56.161.106 for any MCPL libraried patron. It should return 216.56.10.137 for any valid non-MCPL patron.


09:32 am - MCPL resources which are not configured to reach catalog.wvls.org via the WVLS WAN may be unable to connect to the catalog until CCIT is able to remove the WCAN network advertisements for the IP address blocks which were migrated.

Updated route policy for Web Access Management config for MCPL will be completed ASAP. That service remains offline at this time.


The primary services are back online after a brief interruption.

This change would only affect libraries' patrons, accessing the catalog from outside the WVLS WAN.

Normal operations have been restored.

Console access for III support and direct Db Server Access for 3rd party services (if any) will be restored after the completion of the rest of this project.

Monday, January 9th, 2017

No incidents reported

Sunday, January 8th, 2017

No incidents reported